We are delighted to announce that we have boosted our 24-hour capability with a number of new hires and an internal promotion to our Nightshift Team.
IDR’s Global Operations Director, Karen Bee, says “As IDR continues to grow, we’re servicing larger clients who are raising bigger funds across investors in multiple time zones. 24-hour support from a team of skilled professionals is a vital element of our service proposition, so I am excited to welcome these talented new hires to our growing team.”
The Nightshift Team includes Senior KYC Analysts Kim Poleman, Stephanie Meyer, Boipelo Zondo-Masigo and Adele Witbooi and Legal Analyst Luceel Fielding. It is led by Nightshift Delivery Manager, Mujahid Fisher.
Mujahid, who has been internally promoted to this key role, will oversee the nightshift service. He has extensive experience within IDR, so is exceptionally well-equipped to manage the seamless transition between shifts and provide senior-level support to clients.
“Time is of the essence during deadline driven fund closings. Our 24-hour support service enables our clients and their investors to contact our team of professionals around the clock, so access to advice, or getting an answer to a question never delays the process,” explains Karen.
Tim Andrews, CEO says “Investing in our 24-hour capability underscores our commitment to client service. With this stellar team of professionals in place, I’m confident that our clients will benefit from the highest standards of service, no matter their location or time zone.”
“We’re one global team connecting investors and clients across the world, so it is crucial that our clients receive our consistent ‘one global thread’ service whenever they reach out to us. Hiring the right talent in strategic locations is instrumental in achieving this goal” says Karen.
“As a fast-growing business we’re always on the lookout for experienced, talented, and passionate individuals. If you have a different way of thinking and are looking for an alternative to a traditional financial services career, we’d love to hear from you. Reach out to our Talent Acquisition team today” Karen concludes.
