1. One and done  

With IDR, your investors complete their profile once – there’s no need for repetitive KYC processes. This one-and-done approach eliminates repeat requests for the same information once and for all. Our team of experts will approve investors once across subscription, KYC and tax.  

For fund managers there are additional benefits of moving to a digital process when it comes to future fundraisings as no further data needs to be gathered or verified. For investors, being approved once across their entire private markets portfolio, makes investing much easier and accessible. 

2. It’s a better experience  

Multiple requests for the same information, chunky subscription documents and a lot of email traffic to resolve errors are some of the frustrations arising from manual onboarding.  A digital approach removes all these pain points.  Investors submit their information via our user-friendly portal. They’ll only be asked for the information that’s relevant to them and reminded when items are outstanding. What’s more, our expert team is on hand to provide support, thereby avoiding frustrating “computer says no” type outcomes.  

3. Scalability – raise bigger funds faster 

With fund managers raising larger funds across a wider and more diverse investor population, the scalability of the onboarding process comes into focus.  A recent report by McKinsey noted “In most industries, scale begets greater operating efficiency and higher profit margins. In private markets investing, however, operating leverage has been elusive.”   

Implementing a digital investor onboarding process is a quick win. By eliminating manual processes and continuous back and forth via email to get KYC done, fund managers can raise bigger funds faster and more cost effectively.  

4. Information is kept in one secure platform 

Sharing sensitive information via email rightly raises concerns around privacy and data security. Investors worry about who has a copy of their passport. Whilst fund managers end up with the headache of GDPR compliance as they become custodians of this personal data.  Our approach provides investors with a digital investment passport which they own and control access to.  Thus, fixing both issues with one simple solution. “No one likes sharing documents via email” 

5. It’s the future  

In most other walks of our financial lives, digital interactions dominate. The private markets are now catching up, expedited by investor demand and operational necessity.    

With non-institutional capital set to drive growth over the next five years, going digital facilitates onboarding at scale, whilst also delivering the type of investment experience retail investors expect.  Having the right tech set-up also brings wider benefits. For example, with regulations on the rise, digitally held records provide instant and up-to-date visibility of the investor base which is increasingly necessary to comply with AML-CFT obligations effectively.